Clean Shopper
Posted on Saturday, August 16th, 2008 at 6:58 am
How to know if they’re a mystery shopper?
Okay, so i work at Burger King, and everyone that works there says that there’s no way to know if you’re being mystery shopped. For those of you who don’t know, people come in and act like normal customers, when in reality they’re getting paid to evaluate our restaurant. They look at how clean it is, how friendly we are, if we ask them if they want cheese on their sandwich, ect. But what im wondering is wouldnt the shoppers have to be writing things down? How could they remember everyone’s names thats working that day AND they have to go outside and check the playground AND the bathroom. I just started there so wouldn’t it be obvious if some guy was wandering around and went out into the playground by himself? This might be a really stupid questioin, but I just really want to do good when I get mystery shopped.
If you treat every customer exactly the same way, as humanly possible, then it doesn’t matter who is a mystery shopper at all. So, if you want to be double-sure, then treat every customer as if they were a mystery shopper.
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